Nick Lien Father, Husband, Innovator,
Product Leader
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History
Director of Product Management
Led a robust platform portfolio of assets for Ultimate Software's SaaS Human Capital Management offering. Shepharded strategies for Identity, Workflow, Business Process Management, Notifications, Forms, Documents and Chat capabilites to enable consumer deliverables across other consumer offerings.
Senior Manager, Regional eCommerce Operations
Oversaw the operations and rollout of ecom fulfillment centers, across multiple formats - owned or partnered. Helped drive efficiency, staffing models, process optimization, training, technology and budget accountability and responsibility.
Senior Category Manager, Produce Merchandising
Led key sales and promotional categories that included 65 percent of sellable Produce SKUs, oversaw assortment decisions, centralized buying functions, strategic negotiations and all facets of business operations. Spearheaded special initiatives, emerging categories and releavant (multiculutural) assortment offerings.
Group and Senior Product Manager
Responsible for developing core strategies, platforms and technologies to drive digital loyalty, insights and personalized consumer experiences
Sr. Manager of Interactive Programs and Architecture
Developed the foundations of Kroger's Product Management discipline, built and managed tech teams' execution of business programs and architecture; led tactical and strategic marketing/technology efforts
Manager of Interactive Marketing
Integrated digital into our traditional advertising and corporate sales plans, oversaw promotional marketing and media activities, pushed for frontier interactive technology development and mapped customer communication plans
Regional Manager of Retail Networks and Technology
Oversaw teams responsible for the maintenance and innovation of regional systems, networks, hardware, physical security and general administration for Kroger's Texas and Louisiana stores, offices and warehouses
Retail Store Manager
Responsible for every facets of the operation of a $40M+ (excluding fuel sales) retail footprint, from budgeting to sales plan execution; upkeep and assurance to the delivery of division-leading customer service and experiences; human resources and general management for a retail center with more than 120 employees.
